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Powerball FAQ

Aussie Powerball players have plenty of questions about this popular game, so we decided to put together this easy to use FAQ resource and address the most often asked questions. Read through the resource for an easy answer to your question. If you don’t find your question answered below you can contact customer support and receive an answer promptly.

How Can I Play The Powerball Online?

Yes. It’s very easy to play the Powerball online by employing an online ticketing service. The Lotter is just one example of a quality online ticketing service. After a brief registration, tickets and be purchased through these service providers, who have agents in locations around the world ready to buy tickets on your behalf. Select your own numbers, use a quick pick selection or syndicate option when buying tickets from anywhere in the world. Players will receive scanned copies of their tickets once they have been purchased.

Can I Play The Powerball From Outside Australia?

Yes. By registering with an online ticketing service like The Lotter, you can purchase tickets for nearly 50 lotteries world-wide from the convenience of home. These service providers will purchase tickets on your behalf and send scanned copies to you via email once the transaction has been completed.

How Do I Claim My Prize If I Win?

This depends on your method of purchasing tickets.

If you utilized a ticketing service online, you’ll be notified email or SMS that you have won. Tickets with a prize value up to €2,500 can be transferred electronically to a customer’s bank account soon after a draw has been completed. For larger prizes, a winner must travel to the region where their ticket was purchased and claim their money in person.

Tickets purchased at a retail location can have win amounts cashed up to a certain amount. This will depend on the retailer, as not every licensed ticketing place can carry the same amount of cash on hand to reward winning players. More substantial amounts can be electronically transferred, collected by mail, or claimed in person.

How Long Do I Have to Claim My Winnings?

Jackpot prizes cannot be claimed until 2 weeks after the draw is completed. Prizes of AUD$ 1,000 or less are awarded via mail, electronic transfer or paid by retailers for those players who purchase tickets in person.

Online ticket purchase can electronically transfer winnings up to AUD$ 2,500. Larger sums will need to be claimed in person with the appropriate paperwork.

How Long Will It Take To Receive My Winnings?

Winning tickets purchased online and valued at $2,500 or less can be are paid soon after the drawing is concluded via electronic transfer. Larger sums may take up to 2 weeks to be processed and could require the winning individual/party to travel to the region where the ticket was purchased.

Tickets purchased in-person follow the same guidelines except the max win amount for electronic transfer/retail location pick-up is AUD$ 1,000.

Is the Lottery A Cash Payout Or Annuity Payment Structure?

Powerball jackpot winners may select from two payment methods when winning a jackpot. Winners may take a cash payout, delivered as one lump sum with a significant portion removed as tax. Otherwise an annuity may be selected that will payout the total jackpot amount in 30 payments over 29 years.


June 2023

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